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09/18/2025

Integration Alert: Descartes MyCarrierPortal x CloneOps

Proven Compliance Meets Intelligent Automation Descartes is pleased to announce the integration of CloneOps directly into the Descartes MyCarrierPortal™ platform....

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Descartes Staff

Proven Compliance Meets Intelligent Automation

Descartes is pleased to announce the integration of CloneOps directly into the Descartes MyCarrierPortal™ platform. This partnership combines CloneOps’ real-time artificial intelligence (AI) call screening and automation with Descartes MyCarrierPortal’s proven onboarding and compliance workflows helping customers onboard carriers faster, mitigate fraud, and reduce risk without leaving the platform.

Why This Matters 

Carrier onboarding has long required brokers to balance efficiency with risk management. With the integration of CloneOps, users can achieve:

  • Real-Time Carrier Screening – Instantly verify carrier qualification status in Descartes MyCarrierPortal during inbound calls.
  • Automated Onboarding Packets – Trigger setup packets for qualified carriers without manual follow-up.
  • Fraud & Blocked Carrier Protection – Deflect unqualified or fraudulent carriers before they enter your network.
  • Flexible Workflows – Deploy with or without a transportation management system (TMS), adapting to your existing processes.

How It Works

When a carrier contacts your brokerage, CloneOps AI agents immediately checks Descartes MyCarrierPortal for qualification status. Based on the result:

  • Qualified carriers proceed seamlessly.
  • Potential carriers receive an automated onboarding packet. 
  • Unqualified or blocked carriers are deflected to reduce wasted time and risk exposure.

This integration ensures brokers have the right insights at the right time, all embedded directly within their existing workflows.

Business Impacts

By combining Descartes MyCarrierPortal with CloneOps’ AI automation, customers benefit from: 

  • Accelerated Onboarding – Shorten the time between carrier inquiry and freight assignment. 
  • Reduced Risk Exposure – Block fraudulent or non-compliant carriers before issues arise. 
  • Greater Operational Efficiency – Automate routine tasks and free up broker capacity. 
  • Improved Carrier Experience – Deliver faster responses and clearer next steps.