Descartes MyCarrierPortal brings carrier onboarding, identity verification, Certificate of Insurance (COI management, and continuous monitoring into one platform—so your team can move faster while reducing exposure to fraud and compliance gaps.
See your go-live plan, integrations, and a live walkthrough of carrier risk and onboarding workflows.
250k+
carriers onboarded
350k+
carrier with COIs on file
4.9/5
rating on G2
15+
years supporting carrier identity
Businesses are under pressure to cover loads quickly, but fraud and cargo theft tactics are evolving often through identity theft, fictitious carriers, and compromised business communications.

Fraudulent carriers, identity theft, and double brokering are becoming harder to detect, especially as teams work to cover loads quickly. When onboarding relies on manual processes and disconnected tools, it becomes difficult to verify carriers with confidence, creating gaps in visibility across your network.
At the same time, outdated COIs, inactive authority, and incomplete documentation can introduce risk without teams realizing it—leaving operations exposed until a problem surfaces.
When onboarding relies on spreadsheets, inboxes, and disconnected tools, risk doesn’t just persist—it compounds as your carrier network grows. What starts as a manageable process becomes increasingly difficult to control. Manual workflows slow decision-making and limit visibility, forcing teams to rely on incomplete or outdated information when evaluating carriers, making it easier for compliance issues or fraudulent activity to slip through unnoticed.
Without a centralized system, teams are left reacting to problems instead of preventing them—addressing issues only after they impact operations, customer relationships, or the bottom line.

Protect your freight. Verify at the source.
Learn how VIN Validation and Descartes MyCarrierPortal can help you prevent fraud and protect your network.
Descartes MyCarrierPortal helps you qualify, onboard, and continuously monitor carriers using configurable risk profiles, a large COI database, and community intelligence without adding friction to daily workflows.
Prevent silent compliance failures after onboarding.
Stops repeat fraud by sharing real-world outcomes across the network.
Reduce blind spots that exist when carrier risk is evaluated using static data alone.
Trusted by brokers for the freight industry’s most extensive carrier network.
With roots in the brokerage industry, we know what it takes to succeed — reliable tools that simplify workflows and keep you focused on covering more loads every day.
Teams rely on Descartes MyCarrierPortal to simplify onboarding, strengthen compliance, and stay ahead of fraud.

4.9/5 rating on G2
Based on verified customer reviews

Get the answers you need to easily work with the Descartes MyCarrierPortal platform
A configurable carrier onboarding platform with identity verification, compliance monitoring, and fraud prevention.
Yes—insurance, FMCSA, and DOT monitoring are automated with alerts.
It creates shared industry memory to flag repeat offenders.
Many teams reduce onboarding from 30–45 minutes to just a few minutes.
Yes—MyCarrierPackets was the prior name.
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